Articles on: Magento 2 Pearl Theme User Guide

Ajax not working with Quick View / Quick Cart Magento 2

WeltPixel extensions are built to follow Magento’s core architecture. However, if you are using third-party extensions, custom themes, or custom development that modifies Magento’s default behavior, you may sometimes encounter issues with functionality — including Ajax not working in Quick View or Quick Cart.


This usually happens when the base files that our extensions rely on are modified by other code. Below are some troubleshooting steps and best practices to help you resolve the issue.




Debugging Steps


  1. Check for Rewrites
  • Go to: Admin > WeltPixel > Debugger > Rewrites.
  • Verify if the same classes are being rewritten by multiple extensions, as this can break functionality.


  1. Check Console Errors
  • Open your browser’s developer tools and check the console log for JavaScript or Ajax errors.
  • Errors in the console can point you directly to the root cause.


  1. Disable Conflicting Extensions
  • Temporarily disable other extensions that target the same code areas.
  • Re-enable them one by one to identify conflicts.




General Things to Check for Magento 2 Extensions


  • Use the Latest Release
  • Go to Admin > WeltPixel > Debugger > Extensions Version.
  • Confirm that you are running the latest release of the extension.
  • If not, download the updated version from your WeltPixel account under My Account > Downloadable Products.


  • Follow the Installation Guide
  • Double-check that you followed every step outlined in the extension’s installation documentation.


  • Check Compatibility
  • Ensure that the extension version you are using is compatible with your current Magento 2 version.


  • Clear Static Cache After Installation
  • Navigate to System > Cache Management > Flush Static Files Cache.


  • Clear Static Content Cache After Changes
  • Magento 2 uses LESS for CSS preprocessing.
  • Each time you save extension or theme settings, regenerate CSS by clearing static content cache, otherwise old CSS files will remain active.


  • Logout and Login Again
  • This resolves potential session-related issues in the Magento admin.


  • Test on a Clean Magento Installation
  • Verify the extension’s functionality in a fresh Magento installation to rule out conflicts with your current theme or other extensions.




Magento Known Issues


Sometimes functionality issues are caused by Magento itself.

Check the official Magento Open Issues on GitHub:

Magento GitHub Issues




Installation Problems


  • Ensure that the extension was copied into the correct directory:

app/code/WeltPixel/extension_name


  • Verify your system requirements:

Check the official Magento 2 System Requirements and confirm your server meets them.




Hosting Problems


Performance or configuration issues can sometimes stem from hosting.

Refer to our guide on Choosing the Right Magento 2 Hosting Partner for recommendations.




✅ By following these steps, you can identify whether Ajax issues with Quick View or Quick Cart are caused by conflicts, misconfiguration, or hosting limitations, and resolve them effectively.

Updated on: 16/09/2025

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