How NS8 Protect defends Magento shops against fraud

WeltPixel partnered with NS8 Protect™ to help Magento merchants reduce order and advertising fraud. Learn how NS8 Fraud Prevention works, or continue below for a detailed breakdown.

How NS8 Protect Works

NS8 Protect uses behavioral analytics, real-time user scoring, and global monitoring to detect bots and malicious activity threatening Magento storefronts.

It installs via a one-click process from the Magento Marketplace, with a 30-day free trial for new merchants.

Key benefits include:

• Defending Magento stores from bots and malicious traffic.
• Preventing fraudulent traffic and transactions from draining resources.
• Centralized dashboard to monitor and manage threats.

Protecting Against Transaction Fraud

Every storefront visitor receives an EQ8 Score from NS8 Protect. Each action, including checkout, is analyzed.

Low scores indicate high risk — those orders may be flagged, held, or escalated.

Merchants can configure automated tools such as:

• Escalation of suspect orders
• Email and SMS verification prompts

This mix of automation and streamlined manual reviews helps reduce chargebacks and delays.

Highlights

• Benefit from NS8’s shared fraud network across many stores.
• Reduce chargebacks and risks to merchant accounts.
• Lower labor costs from manual reviews.
• Define thresholds for suspect orders and users.

Example order rule actions in Magento include:

• Set recommendation to Investigate – Status updated to Investigate. Can also place order on Hold if toggled.
• Set recommendation to Cancel – Status updated to Cancel. Order can also be held.
• Set recommendation to Accept – Status updated to Accept. Order can also be held.
• Investigate + SMS check – Status updated to Investigate and automatic SMS verification triggered.
• Approve Order – Status updated to Approved, removes Holded status, order ready for fulfillment.
• Cancel Order – Status updated to Cancel, Magento order moved to Holded. Manual cancellation still needed.

👉 Learn more about the NS8 Protect SMS Verification Process

Prevent Retargeting to Fraudsters

Advertising fraud inflates costs and wastes resources. NS8 Protect tracks traffic sources, scoring campaigns to identify fraudulent or low-quality leads.

Merchants gain insights to eliminate poor ad campaigns and focus budgets on effective ones.

Highlights

• Detect bot traffic across campaigns.
• Prevent bots from being remarketed to.
• Integrate with Google Analytics to better tag high-value users.
• Track ad spend savings from blocked fraudulent users.

Key menu features include:

• Campaigns – analyze traffic by campaign.
• Suspicious Sessions – review flagged traffic sessions.
• Timeline – chronological view of traffic data.
• Campaign IDs – configure identifiers (e.g., utm-campaign).
• Campaign Referrers – assign campaign names to referrers.

Installation

No coding is required — merchants can start protecting their stores in minutes.

1. Visit the Install Free Trial link.
2. Follow Magento’s official extension installation guide.

With these steps, you’ll have NS8 Protect running on your Magento store quickly and securely.

Updated on: 16/09/2025