> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.weltpixel.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Theme or extension bug / issue, check first Magento known issues

# Troubleshooting Bugs in Magento 2: Core vs. Third-Party Extensions

When you encounter bugs in your **Magento 2** installation, they may originate either from the **Magento core functionality** or from a **third-party extension**.

Before starting to investigate issues in extensions, it’s important to first review Magento’s own list of known issues. Many problems reported by users are already documented there and may not be related to your extensions or theme at all.



## Why This Matters

* Magento issues are often mistaken for extension or theme bugs.  
* WeltPixel products are designed to closely follow Magento’s architecture and functionality.  
* Always check **Magento known issues** before modifying or debugging extension code.



## Where to Check Magento Known Issues

* **Magento Open Issues on GitHub:**  
  [View Magento Known Issues](https://github.com/magento/magento2/issues)

* **Test Magento’s Native Behavior:**  
  You can also test Magento’s functionality on a clean installation demo:  
  [Nexcess Magento 2 Frontend Demo](https://magento2demo.nexcess.net/)



✅ By starting with Magento’s known issues and verifying native behavior, you can quickly determine whether a bug is caused by Magento itself or by a third-party extension.