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Troubleshooting & Common Issues
Troubleshooting guides and know-hows for WeltPixel products and services.
Google Analytics 4
How to Fix Magento 2 Autoload Error Caused by WeltPixel Backend Module Conflict When Installing GA4 PRO
When installing the WeltPixel Google Analytics 4 (GA4) PRO extension on a Magento 2 instance that already uses older WeltPixel modules (e.g., Pearl Theme or other extensions), you may encounter an autoload error related to the shared Backend module. This guide outlines how to resolve such conflicts to ensure successful installation and integration. Understanding the Conflict and Autoload Error All WeltPixel modules rely on a shared Backend module to provide administrative functiona
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How to resolve conflicts between the WeltPixel and Amasty Color Picker functionalities
If you're using any of our extensions, you'll notice it comes with a Backend module as a dependency which is required to centralise settings and ensure proper core functionality. If you're also using an Amasty extension that comes with a color picker feature attached to its settings, you might run into a conflict that looks something like this: ScreenshotatJan0514-44-14.png (https://storage.crisp.chat/users/helpdesk/website/-/1/0/3/f/103f26b8405d7f00/4ac929da-bb3c-4bd9-b222-aebe529kktz2.
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